Customer Service | Customer Service |
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Your business and your questions are important to us. Our helpful staff is happy to assist you with the most important of tasks down to the smallest detail. We have made many friends in the Cincinnati community and plan to continue the high quality of customer service you expect from Gattle's. We invite you to call our store or stop in during our open hours:
Monday - Saturday from 10am to 5:30pm Thursday Evenings until 8pm Sunday - Closed Gift Wrap policy: All items purchased over $20.00 will be beautifully gift wrapped upon request. There will be occasions when we cannot accommodate gift wrapping because of unusual size or unavailability of a box to fit the gift. Gattle’s return policy: Merchandise must be unused and in original packaging, unless defective. Special orders are not returnable. Returns within 60 days of purchase, accompanied by a receipt, will be credited to the original form of payment. Returns within 60 days of purchase without a receipt will receive a store credit for the last selling price. Seasonal and gift items must be returned by January 15th, verified and will be redeemable for store credit only for the last selling price. Items discounted 50% or more are not returnable or exchangeable. No cash refunds in eccess of $20.00. For amounts over $20.00 a check will be issued within 2 weeks. Gift certificates are redeemable for store merchandise only. |